Shipping & Returns

Shipping

All items will be sent within 2 business days, unless there are any unforseen circumstances, in which case you will be contacted by Some Kind Of Bliss.

All orders are packed with care and attention to detail and should arrive to you in good condition. Most orders will be sent via Australia Post, unless very large. These orders will then be sent by a courier.

Same Day delivery is available to Sydney customers if orders are placed before 9 am Mon Fri.

For international or large orders, you may be best to email us sales@cognescenti.com.au so we can obtain the best possible freight quote for you.

Returns

Please choose carefully as there will be no returns allowed for change of mind. For faulty, or incorrect items you may can choose between a refund, exchange or credit.

Exchange of goods is allowed, with all freight costs to be covered by the customer.

Some packaging may differ from photography as new shipments are received. If you are unhappy with a product after receiving it, please contact us to discuss a refund, exchange or credit.

Customer Service

Some Kind Of Bliss is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.

In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative, a backorder or a full refund.

Security

All credit card payments made through the Some Kind Of Bliss website involve your financial details being passed through a secure server using the latest 128-bit SSL (Secure Sockets Layer) encryption technology. 128-bit SSL encryption is industry standard.

You can also choose to pay with Paypal. Please see www.paypal.com for more information about their security.


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